The Joint Committee of the European Supervisory Authorities (ESAs) is organising the third Joint ESAs Consumer Protection Day on 3 June 2015 in Frankfurt am Main. The event will bring together, from all over Europe, thought leaders of consumer/investor organisations, national regulators, EU institutions, academics and key market participants. The keynote speech will be delivered by Jonathan Hill, European Commissioner for Financial Stability, Financial Services and Capital Markets Union.
The Day will focus on three main themes:
Conduct risk. Failures in the conduct of financial institutions can cause significant consumer detriment. There is also a growing realization in the industry itself of the impact that conduct risks can have for individual companies and for markets as a whole. This underlines the crucial importance of tackling conduct risk wherever and however it arises, in the interest of consumers and the industry.
The next decade in the banking, insurance, pensions and securities sectors. Discussing this topic will set out wide-ranging (out of the box) ideas on the future agenda: what the challenges might look like and how supervision and regulation should react.
The growing digitalisation of financial services. Technology offers firms new sophisticated tools and channels to provide financial services to clients. As the pace of digitalisation is set to accelerate, it is important for regulators to analyse the need for any measures to address the risks for consumers or to remove barriers that prevent interesting opportunities to emerge.
The Joint Committee of the European Supervisory Authorities consists of the European Securities and Markets Authority (ESMA), the European Banking Authority (EBA), and the European Insurance and Occupational Pensions Authority (EIOPA).
A detailed programme
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