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01 March 2004

Commission consultation on ‘Card Stop Europe’

The Commission launched a consultation on the possible establishment of an EU-wide system for cancelling lost and stolen credit and payment cards. Such a service would be based on a single phone number.

A survey based on interviews with EU citizens (Eurobarometer) on the effectiveness of a new single phone number to report lost and stolen cards was conducted in all EU countries in December 2003. 83% of respondents considered that introducing a single number would be an effective measure. About half of those interviewed said they would be prepared to pay for such service.

Comments are invited until 30th April 2004.

Commission press release
Eurobarometer Survey on Card Stop Europe (Fr)

© European Commission

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