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17 February 2012

Commission published special Eurobarometer survey on retail financial services


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調査結果では、欧州の消費者が利用する金融商品及びサービスには大きな違いがあることが分かる。さらに欧州の消費者は、金融サービスについては非常に固定的で、複数の購入先を検討せず、大半は乗り換えも行ったことがない。


This Eurobarometer survey examines public opinion in the area of retail financial services (bank accounts, mortgage credit, consumer credit, stocks/bonds/shares, investment funds, insurance and payments).

The survey covered 26,856 EU citizens in all 27 EU Member States. It analyses the way in which retail financial services are perceived at the EU level and within individual Member States. It also provides cross-country comparisons and socio-demographic analysis to help understand how different sections of society perceive and use retail financial services.

Summary

Full report



© European Commission


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