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15 February 2018

IAIS: Consultation on its draft application paper on the use of digital technology in inclusive insurance


The Financial Inclusion Working Group (FIWG) has - through a drafting group – developed a draft application paper on the use of digital technology.

This Application Paper seeks to provide guidance to supervisors, regulators and policymakers when considering, designing and implementing regulations and supervisory practices in respect of, the use of digital technology in inclusive insurance. The paper was developed as a sequel to the Issues Paper on Conduct of Business in Inclusive Insurance at the explicit request of Members who are looking for guidance in the area of mobile phone insurance and other use of digital technology.

  • This Application Paper is structured around three main sections:
  • Section 2 describes the typical inclusive insurance market and the typical inclusive insurance customer. This explanation is provided to offer context of the environment within which the supervisor is operating.
  • Section 3 offers a specific description of the use and implications of digital technology within inclusive insurance markets. In combination with section 2, section 3 portrays the context within which the ICPs should be proportionately applied.
  • Section 4 provides application guidance on the relevant ICPs, regarding the use of digital technology in inclusive insurance. Where relevant, examples of observed practices have been included.

Feedback on this draft paper is invited by 16 March 2018.

Consultation paper



© IAIS - International Association of Insurance Supervisors


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