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The European Supervisory Authorities

"The ESAs - the European Banking Authority (EBA), the European Insurance and Occupational Pensions Authority (EIOPA) and the European Securities and Markets Authority (ESMA) - have a leading role in promoting transparency, simplicity and fairness in the market for consumer financial products and services across the internal market. Their main tasks include contributing to the protection of consumers across the European Union; collecting, analysing and reporting on consumer trends in the European Union; reviewing and coordinating financial literacy and education initiatives; developing training standards for the industry; contributing to the development of common disclosure rules, and monitoring existing and new financial activities."








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2024 Protecting Customers
2024-10-18 European Supervisory Authorities share highlights from the 2024 Joint Consumer Protection Day in Budapest
2024-10-11 OECD: Stronger consumer protections needed to address current and emerging harms consumers face online
2024-10-07 BETTER FINANCE: Unmasking Digital Deception: Protecting EU Investors from Online Investment Fraud
2024-10-04 FBF: A national campaign to raise awareness of payment fraud in France
2024-09-27 Ensuring the fair treatment of consumers: GFIA responds to IAIS paper
2024-09-27 Unmasking Digital Deception: A Data-Driven Approach to Mapping and Combating Online Investment Fraud in Europe
2024-05-14 OECD/INFE survey instrument to measure digital financial literacy
2024-05-14 Capital markets Union: Council approves conclusions on financial literacy
2024-03-18 Commissioner McGuinness at OECD launch of Global Money Week 2024
2024-02-23 Bruegel: The state of financial knowledge in the European Union
2024-02-20 Commissioner McGuinness at 'Money Matters: Financial literacy, resilience and inclusion' conference organised by the European Commission and
2024-01-23 EIOPA report probes consumer treatment and financial well-being amid the cost-of-living crisis

Prior Years Reports


Protecting Customers - 202316 articles out of 16.

Protecting Customers - 202227 articles out of 27.

Protecting Customers - 202114 articles out of 14.

Protecting Customers - 202017 articles out of 17.

Protecting Customers - 20194 articles out of 4.