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The European Supervisory Authorities

"The ESAs - the European Banking Authority (EBA), the European Insurance and Occupational Pensions Authority (EIOPA) and the European Securities and Markets Authority (ESMA) - have a leading role in promoting transparency, simplicity and fairness in the market for consumer financial products and services across the internal market. Their main tasks include contributing to the protection of consumers across the European Union; collecting, analysing and reporting on consumer trends in the European Union; reviewing and coordinating financial literacy and education initiatives; developing training standards for the industry; contributing to the development of common disclosure rules, and monitoring existing and new financial activities."








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Protecting Customers - 202412 articles out of 12.

2023 Protecting Customers
2023-11-06 BEUC: Access to consumers' financial data
2023-10-27 EFAMA: New rules on multiple voting shares must strike the right balance between issuer and investor needs
2023-10-27 finextra: Research finds market data vendors are gouging users with aggressive price raises
2023-10-09 Asking for a loan will be safer in the EU after the Council’s final approval of the Consumer Credit Directive
2023-10-02 Speech by Commissioner McGuinness at the launch of the joint EU/OECD-INFE financial competence framework for children and young people
2023-07-27 ESMA and the EBA assess the implementation of the revised Shareholder Rights Directive and identify areas for progress
2023-06-28 EIOPA to undertake the first joint mystery shopping exercise across several EU Member States
2023-06-28 UK Finance - Fritsche: UK Consumer Duty: Setting a global example
2023-06-08 Finextra: Bank customers ill-served by poorly deployed chatbots - CFPB
2023-04-26 ICGN chief Kerrie Waring: ‘Corporates should stop holding virtual-only AGMs’
2023-03-28 EBA publishes new set of indicators to identify potential causes of consumer harm
2023-03-17 EIOPA supervisory statement takes aim at unfair ‘price walking’ practices
2023-03-15 UK Finance: Has compliance lost touch with what we’re trying to achieve?
2023-03-03 Better Finance: It is time to address the negative impacts of the conflicts of interest generated by sales commissions
2023-02-10 BETTER FINANCE calls on EU legislators to stop helping the expansion of large (mostly non-EU) dark traders and to protect retail investors i
2023-01-18 EIOPA: Consumer trends report sees progress on consumer-centric products with room for further improvement

Prior Years Reports


Protecting Customers - 202227 articles out of 27.

Protecting Customers - 202114 articles out of 14.

Protecting Customers - 202017 articles out of 17.

Protecting Customers - 20194 articles out of 4.